Legal
Account & Data Deletion
Last updated: August 8, 2026
This page explains how users of the Glow app — AI portrait retouching (package com.starsystems.glow, developer STAR Systems Company / Solution Technologies And Ready Systems) can request deletion of their account and the data associated with it.
How to request deletion
To delete your account and associated data:
- Write an email to support@glowme.studio.
- In the subject line, specify: "Delete Glow account".
- In the email, indicate the email address of your Glow account (the one you signed in with).
We will process the request and delete the data within 30 days. If necessary, we may ask you to confirm that the request came from the account owner.
What data is deleted
- The email address of your account.
- The device identifier (device_uid) and the device's technical specifications (operating system, processor, amount of memory, graphics adapter).
- Subscription and trial-period history.
What is not stored on our servers
Your photos. Retouching in Glow is performed locally on your device — images are not uploaded to our servers, so there is no need to delete them on our side.
What may be retained after deletion
- Anonymized records of payments and subscriptions — for as long as tax and accounting legislation requires, after which they are deleted. These records do not allow you to be identified.
- The Advertising ID is processed by Google (AdMob), not stored by us; it can be reset in your Android settings.
Contact
STAR Systems Company (Solution Technologies And Ready Systems). For data-deletion questions: support@glowme.studio.